- What is a POA?
- How do I Place an Order as a POA?
- How do I Fill Out and Send a POA form?
- "We had a POA Today and Now My Driver Checkout/Deposit is Showing Up Short!"
- During a Driver's checkout, this POA form is treated as Cash. Follow these steps to checkout the Driver.
- Putting the POA in PULSE
- Documents
- If You are Unsure if a Customer Has an Account With Us, always Call or Email:
What is a POA?
POA stands for Paid On Account. These are used for customers who have an account set up with our office and are billed for their orders each month. These are treated like cash orders in order entry, and as cash received in back office.
How do I Place an Order as a POA?
The order taking process for a POA is very similar to placing a cash order. The order will be marked as cash-later on the payment screen. Your DM may require you to make a note in the store's system that the phone number they order from has a POA associated with it, this helps whoever takes the next order know they are a POA customer.
After the order is taken, you will need to fill out a POA form to act as the payment for the order. This form is for the customer's signature, is used during the Driver or Store Till checkout, and counts as Cash for the EOD process.
How do I Fill Out and Send a POA form?
POA forms are required to be filled out for POA orders. All POA forms/Tax Exempt receipts and paid outs should be emailed to daily@macpizza.net.
- These forms should be filled out before the Pizzas for the timed order are made.
- If ordered for "As soon as possible" make sure the Slip is filled out right away.
- POA forms are sent with the Driver to have the customer sign (if the order is for Delivery).
- POA forms are signed by the customer upon arrival to the store (if for Carryout, Carside, or Pick Up Window).
If you are building your deposit at close and are significantly short, always check if there was a POA that day. In the event that a POA was never entered, you will look short that amount on your deposit.
"We had a POA Today and Now My Driver Checkout/Deposit is Showing Up Short!"
During a Driver's checkout, this POA form is treated as Cash. Follow these steps to checkout the Driver.
- Add the total (including the Tip if the customer chose to do so) to the cash collected from the driver.
- Finish the Driver checkout like you typically would.
- It is a great best practice to scan and e-mail this POA right away while you are in the office during this Driver's checkout.
- Finally, we need to tell PULSE that this POA exists and that it should count as cash for the day.
Putting the POA in PULSE
- At this point the Till has received this POA in place of cash, or the money has left the store to the Driver, so if we don't tell PULSE about this, you will show up short.
- This video below will take you through the process of putting the POA transaction in to PULSE.
Documents
If You are Unsure if a Customer Has an Account With Us, always Call or Email:
When you email accountsreceivable@macpizza.net, multiple TMs in the office are emailed all at once. You will likely get a prompt response even if it is after 5 p.m. so if you are unsure if a customer has an account with us, reach out!
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