There are two types of Speaker connections in our stores:
- 3.5 mm RCA Mini
- USB Connection
This trouble shooting will focus on the 3.5 mm RCA Mini
A 3.5 mm RCA audio plug is lime green, and is part of the speaker
These are the connections on the email computer in the store.
We use the one labeled "Music Out", it is lime green as well, and is in the center.
This is a correct audio connection on an email computer
This is an incorrect connection for the speakers on the email computer
Once you have correctly plugged in the speaker, it will work, the only adjustments that might need to be made is the volume adjustment. There is no password required by the Team Member to complete this task.