- Golden Whistles
- State of the Franchise
- Understanding Others (DISC)
- HR Update
- Partners
- Creating Value and Making a Difference
- Goals & Tactics
- OA Update
- Food Variance Common Mistakes
- Personal Core Values
- St. Jude Results
- COACH Update
- Incidents Update
- Record Weeks
- Recruiting Panel
- Hiring Process Update
- Closing Thoughts
- HAPPY RETIREMENT TOM MOYES!!! We will miss you!!!!
- More Pictures
On Tuesday 1/27 we had our Q1 GM Rally at the Brazos Center in College Station. This rally was led by Dana Ruckman, jam-packed with activities, information, and great conversation with an over-arching theme of People.
Golden Whistles
Dana acknowledged our new GMs and had them pass out Golden Whistles to those people who helped mentor them through their careers.
State of the Franchise
Alan gave us a State of the Franchise update
Understanding Others (DISC)
Dana lead us in an activity to identify our personal DISC traits and see how those compare to others in attendance
HR Update
Jessica spoke on some HR updates including how to submit various PAFs
Partners
Adam led us in a presentation about our current Partners participation. We raised over $2000 partners!!
Creating Value and Making a Difference
Dana highlighted some of our stores who received positive feedback from customers and new TMs
Goals & Tactics
Kevin discussed our 2023 goals for operations and our biggest food variance issues with some tactics for us to reduce this waste
OA Update
Devin provided us an update on Operations Assessments, our most recent visit average, some updates to the 2023 OA questions, and highlighted our Product Masters
Operations Assessment Results Operations Assessment Guidelines
Food Variance Common Mistakes
Josh provided us with a few common food variance mistakes and best practices
Personal Core Values
Dana led us in getting to know our personal core values
St. Jude Results
Mike updated us on this year’s St. Jude Thanks & Giving Campaign
COACH Update
Dana provided an update on COACH class completion and handed out COACH Pins to those who are now Certified!
Incidents Update
Hailey provided us an update on reporting incidents
Record Weeks
Dana acknowledged our record week stores
Recruiting Panel
Devin lead us in a Recruiting Panel Q & A with some of our top performers in Service, Turnover, and Retention: Heath Barr, Russell Wright, Ben Threadgill, Victoria Stevens, Perry Moore Jr., and Zack Horton
Hiring Process Update
Devin gave us an update on the Hiring Process
Closing Thoughts
This was Tom’s last rally before retirement so our closing thoughts were quite reflective and emotional
HAPPY RETIREMENT TOM MOYES!!! We will miss you!!!!
More Pictures
