Presentation
Role Play Scenarios
2024 Q3 GM Rally: Managing Customer Conflict
2024 Q3 GM Rally: Managing Customer Conflict
2024 Q3 GM RallyManaging Customer ConflictPresentation
Managing Customer Conflict Role Play: Customer Upset with Pricing
Managing Customer Conflict Role Play: Customer Upset with Pricing
2024 Q3 GM RallyManaging Customer Conflict
Managing Customer Conflict Role Play: Customer Upset with Wrong Order
Managing Customer Conflict Role Play: Customer Upset with Wrong Order
2024 Q3 GM RallyManaging Customer Conflict
Managing Customer Conflict Role Play: Delivery Area Conflict
Managing Customer Conflict Role Play: Delivery Area Conflict
2024 Q3 GM RallyManaging Customer Conflict
Managing Customer Conflict Role Play: Online Order Error
Managing Customer Conflict Role Play: Online Order Error
2024 Q3 GM RallyManaging Customer Conflict
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