- Welcome & Core Values
- Kevin’s Big Focuses
- Assisting the Manager- Jorge Armas
- Operational Goals & Tactics- Kevin Merritt
- Partners Update & Raffle
- Breakout Sessions 1
- Managing Food- Adam Messick
- Managing Labor- Mike Bouvier
- Service Efficiencies- Josh Wright
- Breakout Sessions 2
- M2TIPS- Perry Moore, Jr.
- Resolving Customer Conflict- Melissa Almeida @2024 Q3 GM Rally: Managing Customer Conflict
- Elevate Your Voice- Dana Ruckman
- OA Update
- Jeopardy
- Presentations
- More Pictures
- Photo Booth
Welcome & Core Values
On Wednesday, November 13th we held our Company-wide AM Rally in Bryan. Thanks to Dana Ruckman for being our amazing host as always!
“Our theme for today is Elevate. Today is all about elevating who you are and what you bring to the table. Think about the skills you have now, the things you know how to do, and the impact you make in your store every day.
Now imagine what it would mean to elevate each of those—your knowledge, your leadership, your ability to solve problems. Every time you invest in growing yourself, you’re not just adding value to your role; you’re adding value to the entire team, the store, and to MAC Pizza as a whole, and most importantly, to your own personal growth as a person.
This isn’t just about showing up to learn—it’s about creating opportunities. The more you know, the more you can do, and the more doors you’ll open for yourself and your future.
Today, as you engage with new ideas and develop new skills, think about the leader you want to become. Picture the impact you could make, not just for yourself, but for your team and everyone around you. Let’s use today as a launchpad to elevate ourselves, our teams, and the incredible potential we have together.
This is your time to grow, to challenge yourself, and to take that next step toward everything you’re capable of achieving. Let’s make the most of it.”
“I want us to ground ourselves in what we stand for and what we’re striving to achieve together. Our MAC Pizza Compass guides us every step of the way—our mission, our vision, and our values are what drive us forward.
Our mission is simple but powerful: to make a positive impact on our people. Today is all about doing just that. By elevating ourselves, we elevate our teams and the stores we lead, creating a ripple effect that strengthens the foundation of MAC Pizza and beyond.
Our vision is to strengthen and grow, not only within MAC Pizza but within the entire Domino’s brand. And how do we achieve that? Through our core values—People, Respect, Integrity, Drive, and Elevate. Today, I want you to see these values not as words on a screen but as actions we embody every day. Elevating ourselves means investing in our people, upholding respect, acting with integrity, driving with purpose, and always looking for ways to rise to the next level.
Our strategy is to develop our teams through effective communication and connection. And that’s what this rally is all about. It's a day to build those connections, to learn, and to grow together.
We have an opportunity today to align ourselves with MAC Pizza’s Compass. So, let’s take today as a challenge to elevate not only our skills but also our impact by taking everything we learn today and putting it into action.”
Kevin’s Big Focuses
Kevin introduced the AMs to his 2025 Operational Focuses of Product Quality, OA Scores, Profitability, and Assistant Managers.
Assisting the Manager- Jorge Armas
2024 Q4 AM Rally: Assisting the Manager- Jorge Armas
Operational Goals & Tactics- Kevin Merritt
Partners Update & Raffle
Congrats to our Split Pot Winner Don Lewis, who graciously donated his winnings to St. Jude.
Breakout Sessions 1
Managing Food- Adam Messick
2024 Q3 GM Rally: Managing Food Costs Managing Food Costs
Managing Labor- Mike Bouvier
Service Efficiencies- Josh Wright
Breakout Sessions 2
M2TIPS- Perry Moore, Jr.
Resolving Customer Conflict- Melissa Almeida 2024 Q3 GM Rally: Managing Customer Conflict
Managing Customer Conflict Role Play: Customer Upset with Wrong Order
Managing Customer Conflict Role Play: Customer Upset with Pricing